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Offices and institutions

Regional and local authorities

The centre of events in towns and villages are usually city or municipal authorities and the council. Often you can find on their premises other institutions such as a tax office, a building office or a job centre. Not only for citizens of the region, but also for its visitors, these offices are a source of useful information in many common situations. In addition, it may be a place where people can be informed when you are in a locality, where there is no information centre. Office hours in offices are normally on Mondays and Wednesdays, a large part of the authorities, however, operates from Monday to Friday. If you wish to use the services of the office in a town or village of the Moravian-Silesian region, it can be found in the official Internet list, or go directly to the section called “citizen”.

Post offices

Czech Post office provides postal services throughout the territory of the Czech Republic. It is also the largest provider of the Czech postal services (sending, transportation and delivery of letters, parcels and cash shipments both domestically and an internationally). Throughout the Moravian-Silesian region there can be found a number of orange mailboxes. Post offices are located in all cities and in many villages, and their opening hours are most often from Monday to Friday from 8 am until 5 pm. Post offices in larger cities sometimes open until 7 pm also on Saturday. More information on services of the Czech post offices can be found on its official website.

Police and metropolitan police

In many situations, there is a need to use the services of the police. In the Czech Republic and thus in the Moravian-Silesian region operate State Police of the Czech Republic and the local Metropolitan Police. Police of the Czech Republic assists in road accidents, thefts, assaults and other unpleasant situations. Part of its agenda is also in activity of foreigners which for example, grants residence permits to foreign nationals. The Metropolitan Police oversees a majority of the general order in the streets of cities including transport, also assists in certain emergency situations. The fastest connection with the Czech Police is the emergency line 158, and with the Metropolitan Police 156. Calls are free of charge.


Protection of foreign nationals is provided by their embassies. 93 countries worldwide were represented in the Czech Republic in 2008. The majority is located in the capital city of Prague and some in Brno. In the Moravian-Silesian region, in Ostrava, there is only a representation of the Republic of Poland.